Terms & Conditions

Please read through our Terms and Conditions, we ask that you do not use our website or service until you have familiarised yourself with them. If you are using or have used our service it is understood that you have agreed to the terms set forth on this page. When we say “We” “Souqna Digital.in” “Blizz” , “us”, “our” and “our service” we are referring to Souqna Digital and its respective products and services. References to “you” “your” “customer” “client” and the like, refer to you, and your agents. These Terms and Conditions can change at any time. It is important that you check back here regularly. Your acceptance of which is agreed from the moment you agree and pay Website advance payment. We have tried to keep these Terms and Conditions brief, easy to understand, and as straightforward as possible.

By accessing and using Souqna Digital’s website (www.Souqna Digital.in),any of our developed websites, by downloading materials from Souqna Digital website or using any of the services we offer, you agree to abide by the terms and conditions of use detailed below. If you do not agree to be bound by these terms and conditions of use, please refrain from using Souqna Digital websites or our services.

Use Of The Site and our Services

References to “we”, “us” or “our” throughout this Website (‘the Site’) pertains to Souqna Digital which operates the Site.

We reserve the right to modify these terms and conditions from time to time without any prior notice, after which the use of our website will be governed by that revised version. You are hence, recommended to check the terms and conditions on the website regularly. Keep in mind that use of Souqna Digital’s services is also subject to, and controlled by, the Agreement subscribed to by the User; and the use of the website is also subject to the Privacy Policy notified on the website.

General Terms

Souqna Digital is an IT services company registered and based in India and the project execution(design/development/SEO/SEM activities)of all the projects we undertake will be taken place at our development centers in India. Our normal working hours are from 10 AM to 6 PM, IST, from Monday to Friday. All Sundays and alternative Saturdays (Second & Fourth) will be off for the company. All public holidays in India or in the state of Punjab will also be holidays for the company.

Use Of The Site

There is no charge imposed by us for accessing the Site but you are liable to pay the cost of the communications link you used to visit the Site.

Access to the Site may be suspended, restricted or terminated any time. We cannot guarantee that the Site will be error-free and we are not to be held liable for unavailability of the same.

The content of the pages on the website are for general information and use only. It is subject to change without notice.

Neither Souqna Digital nor any third party provides any warranty or guarantee to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on the website for any particular purpose.

Souqna Digital shall not be in any way liable for any inaccuracy, error, defect or fault related to the information and materials found or offered on the website.

Use of any information or materials on the website is entirely at User’s own risk, for which Souqna Digital shall not be liable.

It shall be User’s own responsibility to ensure that any product, service or information available through the website meets the User’s requirements.

Unauthorised use of the website may give rise to claim for damages and or it will be a criminal offence punishable under the applicable penal law.

Links to other websites

Souqna Digital makes no representation of any other websites that you may access through Souqna Digital’s website or which may be linked to Souqna Digital’s website. We are not responsible for the privacy practices of other websites linked from Souqna Digital’s website. Users are required to read the privacy policies or statements of other such websites they visit. Any concern regarding any external link should be directed to the website administrator of the site concerned.

Intellectual Property

All rights related to the Site design, text, graphics and other content, the selection and arrangements are licensed to Souqna Digital. The content of this website is protected by international copyright laws and other intellectual property rights. All company names and logos mentioned in this website are the trademarks, service-marks or trading names of their respective owners, including us. You may not modify, copy, reproduce, republish, upload, post, transmit or distribute by any means or in any manner, any material or information on the website or downloaded from this website including but not limited to text, graphics, video, messages, code and/or software without our prior written consent, except where expressly invited to do so.

Souqna Digital respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please contact us by e-mail at info@blizznex

Advertising & Sponsorship

The Site may contain advertising and sponsorship. Advertisers and sponsors are responsible for ensuring that material submitted for inclusion in the Site complies with international and national laws. We will not be held responsible for any error or inaccuracy in advertising material.

Confidentiality

We understand the importance of confidentiality to the successful planning, establishment and running of your business. Therefore, we will not use, divulge or communicate to any person, except as may be required by law or any legal or regulatory authority, any confidential information concerning the business or affairs of any customer, prospective customer, or supplier of Souqna Digital, or any of our international distributors. All of us shall endeavor our best to prevent the publication or disclosure of any confidential information concerning such matters.

Applicability Of Materials

We have done our best to ensure that our website complies with international laws. However, we make no representations that the materials on our website are appropriate or available for use in all international locations. Those who visit our website from other locations do so, on their own initiative and are responsible to comply with all applicable laws. If you use our website, browse it or use any material or content or services offered through our website violating any applicable law in your jurisdiction(s), you are not authorised to view or use our website and you must exit immediately.

Access To Password Protected Areas

Access to and use of specific areas of this website requiring a password is restricted to authorized users only. These areas are regulated by a separate legal agreement between Souqna Digital and the user. Unauthorized access will be prosecuted.

User Information

We encourage feedback on how to improve this website. Feedback may be e-mailed to info@blizznex. Any feedback hence received shall be deemed to be non-confidential and Souqna Digital has the right to use such information in any way we deem to be fit. Users therefore agree that any information provided to us shall not contain defamatory, offensive, threatening, obscene, harassing, infringing or otherwise unlawful material or proprietary material. We shall not be held liable for any such material and we reserve the exclusive rights to remove it from the website without liability.

Disabling Devices

If the user wants to post any content on the website, he/she should refrain from uploading any posting or postings which contain any viruses or other contaminating or destructive devices. We strive to ensure that our website is free from any such viruses/ devices or features but we give no warranty to that effect and will accept no liability whatsoever for any loss or damage suffered by the user.

Governing Law

Use of this website and any dispute arising out of its use are subject to the laws of State of PUNJAB in India. Any legal action or proceedings related to or arising out of this Terms and Conditions shall be settled in the courts and/or tribunals in BATHINDA, PUNJAB, India.

Project Payment Terms

  Payment for our website projects is made over three steps: Step One: Prior to commencing work we must receive a 50% deposit/advance for your website project. Step Two: Upon delivery of your home page website design OR first demo draft of home page layout upload on a temporary domain name. We will charge a further 25% and proceed to the next step Step Three: After received second payment. We will have start to create full website using content, images and navigation that you supplied to us. If we have not received content for your website at the time of design approval, we will load dummy content onto your website. Remaining 25% payment of the project quotation total due upon completion of the work, prior to upload to the server or release of materials. Please make sure website creating time period count after payment made of each Step. Example if you pay advance we will start project and show you first home page draft. After second payment we will star work on complete website.

Refund Policy

You are entitled to get 100% refund of the upfront payment you made (if any) in the event of:

• We didn’t start your project at all or we’re unable to start soon.
• You want to cancel the project within 24 hours of making payment.

No refund will be given if:

• You have already approved the design mock up. This condition will not apply if we are unable to complete the project as per the project’s specifications.
• The project delays are caused by lack of communication from your end.
• Work Delay
• Work Rejection
• Technical Glitches

SEARCH ENGINES Submission

We do not guarantee any specific position in search engine results for your website. We perform basic search engine optimization according to current best practice.

BACKUPS

You are responsible for maintaining your own backups with respect to your website and we will not be liable for restoring any client data or client websites except to the extent that such data loss arises out of a negligent act or omission by us.

E-COMMERCE

You are responsible for complying with all relevant laws relating to e-commerce, and to the full extent permitted by law will hold harmless, protect, and defend and indemnify Blizz ® and its subcontractors from any claim, penalty, tax, tariff loss or damage arising from your or your clients’ use of Internet electronic commerce.

Training

Our expert team would be providing training to the client’s team via online interactions but that would depend on the request of the client.

Delays With Respect To Projects

Unreasonable delays from client side in providing the required feedback/information/data to finish the project shall exempt Blizz from meeting the timelines mentioned in the quote. In case client does not provide required details/data/information for more than 15 working days, client authorizes Blizz to forfeit/fine/penalty the payments made towards this project. In case, during the project duration, the client does not maintain communication with Blizz for more than 30 calendar days, client agrees that the project/services shall be deemed as received and accepted by the client, and the client further authorizes Blizz to mark the project completed and invoice the client for remaining un-invoiced amount as per the total project price agreed. However, Client can instruct Blizz to put project on hold provided:

1. Client agrees to pay project resumption fee of 25% of the total project price.
2. ‘on-hold’ period does not exceed 2 calendar months
3. Client agrees the professionals attached to the project (Project Team Structure) may be different from originally agreed.
4. Client agrees to pay this project resumption fee every time a project is being put ‘on-hold’

Termination

Project Terminated if Unreasonable delays from client side in providing the required feedback/information/data to finish the project shall exempt Blizz from meeting the timelines mentioned in the quote. Project Terminated In case, during the project duration, the client does not maintain communication with Blizz for more than 90 calendar days. Project Terminated if client not happy with 3 Design Iteration.

Payment Delay For Domain And Hosting:

If client not able to pay domain and hosting renewal cost on time then it will be expire. And if client want renewed expire domain and hosting then client applicable for Late Fee Charge. We are not responsible for lost data, files and database. Should a client require access to the files on the suspended account hosting payment must be made in full payment plus late fee.

3 Month Free Technical Support

Blizz offers 1 month free support. After 1 month client can choose our maintenance package.

Site Maintenance:

Unless otherwise agreed in writing, following services will be separately billed after the website has been made live:

• Content updates
• Refinements and logical tweaks to the website, which were not planned/approved by client earlier.
• Content presentation and design updates that were not planned/approved by client earlier.

Data Entry And Content

It’s overall responsibility of client to provide the developing team with appropriate content without the issue of copyrights. All the content should be handed over on the stipulated time frame so that no delays could occur. Our company would not be taking any responsibility on issues with respect to spelling or grammar.

Photographs And Images:

It’s overall responsibility of client to provide the developing team with appropriate Photographs and Images without the issue of copyrights. All the graphic should be handed over on the stipulated time frame so that no delays could occur. Our company would not be taking any responsibility on issues with respect to stealing pictures.

3rd Party Add-Ons/Services/Applications:

All third party costs arising from the registration of a domain name/Hosting/purchase of third party utilities/services shall be met by the Client and are payable to Blizz before a Start project. Examples of 3rd party fees are as under: a) Server Space Hosting Fees b) SSL Certificates c) Backup Services d) 3rd Party APIs, if any, required by ‘Client’ to be integrated with the work ordered. e) 3rd Party Plugins/Scripts/Applications/Software/Widgets/Services, if any, required by ‘Client’ to be integrated with the work ordered. f) Payment Gateways Signup and Recurring Fees

Legal Bits:

We cannot guarantee that the functions contained within any web page (or part of your website design), will always be error free, and therefore we will not be liable in any way whatsoever to you for any third party damages, including lost profits, lost savings, or other incidental, consequential or special damages arising out of the operation of or inability to operate this web site and any other web pages, even if you have advised us of the possibilities of such damages.

Content Management Systems:

a) All packages with the exception of our basic package (Start Up) will be developed using a Content Management System (CMS). b) In order to maintain compatibility between clients the company now use the WordPress Platform exclusively as our CMS of choice. E¬Commerce stores use different management systems depending on the scale and complexity of the Project. c) However, in some instances, the company may build a bespoke solution, depending on the exact requirements of the Project. d) Any associated or additional fees, such as installation, setup, testing and introductory training pertaining to Content Management Systems or E-Commerce Management Systems are covered within your chosen package.

General:

a) A website will not launch until a standing order or BACS payment has been set up, unless special agreement has been reached in advance. b) Additional costs for extra features and/or additional design costs, not covered by our standard packages, will be agreed and invoiced before the website goes live. c) If the Client does not respond to the Company’s request to discuss or choose ongoing support options, the client will automatically be placed on what the company feels is the most appropriate support package. d) A small admin fee is payable for switching the client to another hosting provider. e) There may be an additional fee for any design changes requested after the initial agreed design has been signed off. f) The Company is not responsible for writing or inputting any text copy unless this has been specified by the client. g) If you are hosting the website elsewhere, the Company cannot guarantee that the website is fully compatible with all hosting provider’s server operating systems, especially any contact forms, Content Management Systems, database driven websites, etc. h) The company do not offer any technical support for any other web site hosting company that you may choose (if you elect not to host the website with us). i) If any provision of this agreement shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforce-ability of any remaining provisions. Just the same as a fine, you cannot transfer this contract to anyone else without our consent or permission.

Changes To These Terms And Conditions

Blizz reserve the right to add, delete, or modify any provision of these ‘Web Design Terms and Agreement’ at any time without notice. Failure to receive notification of a change does not make those changes invalid. These Terms and Conditions will always be available to download or print from our website. If you have any questions however, please do not hesitate to contact us on call + 993562-60001 and on email sales@blizznex.in