Large-scale AT&T outage across the US, even impacting 911 calls

AT&T outage | Emergency ambulance responding

A large-scale AT&T outage across the US has been acknowledged by the carrier, which says it is investigating.

Issues have also been reported by T-Mobile and Verizon customers, but based on the limited information available so far, it appears they are only experiencing problems when attempting to call AT&T users …

Reuters reports that the issue began in the early hours of this morning.

More than 32,000 outage incidents were reported with AT&T’s service around 4:30 a.m. ET, according to data from outage tracking website Downdetector.com. Impacted cities included San Francisco, Houston and Chicago, the website showed.

Multiple 911 centers have reported that users have been unable to use the emergency number.

We are aware of an issue impacting AT&T wireless customers from making and receiving any phone calls (including to 911).

We are actively engaged and monitoring this.

The San Francisco 911 center is still operational.

If you are an AT&T customer and cannot get through to 911,… pic.twitter.com/TUIEBkqmkI

— SAN FRANCISCO FIRE DEPARTMENT MEDIA (@SFFDPIO) February 22, 2024

A cellular outage in the United States was reported by AT&T, T-Mobile, Verizon and other network users on Thursday. This outage has effected the ability for some users to dial 911. If you attempt to call 911 and can’t get through, immediately call the main line at 573-335-6621. pic.twitter.com/oiNwUxPhju

— Cape Girardeau PD (@CapePolice) February 22, 2024

AT&T is experiencing an outage. Subscribers are unable to call or text 911.

— Flagler County Sheriff’s Office (@FlaglerSheriff) February 22, 2024

Emergency callers are being advised to use a landline if possible, and to text 911 (where supported) if a cellphone is the only option, as texts appear to still be getting through.

Photo by Camilo Jimenez on Unsplash

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